Simple & Easy: Centrelink App for Beginners

"Still logging into the website every time you need to check a payment?"

Managing your Centrelink payments doesn't have to involve sitting at a computer or waiting on hold. The Express Plus Centrelink mobile app puts the government office in your pocket.

This guide is designed for beginners. We will walk you through how to download, set up, and use the app to upload documents and report income in seconds.

Table of Contents

  • 1. Why Use the App Instead of the Website?
  • 2. Before You Download: The "Link" Requirement
  • 3. How to Set Up the App (Step-by-Step)
  • 4. Top 3 Features You Will Use Most

1. Why Use the App Instead of the Website?

Many people stick to the website because it's familiar, but the app offers specific advantages for seniors and busy families:

  • No Password Fatigue: Once set up, you can log in with a 4-digit PIN or your fingerprint/face ID. No need to remember your complex myGov password every time.
  • Upload Documents: You can use your phone's camera to take a photo of a form and upload it instantly. No scanner required.
  • Offline Access: You can view your digital concession card even without internet access.

2. Before You Download: The "Link" Requirement

The app is not a standalone service; it connects to your existing myGov account. Before you can use the app, you must have a myGov account that is linked to Centrelink.

If you are unsure about the difference between these two systems, I highly recommend reading our **Simple Guide to Australian Admin Terms (myGov vs Centrelink)** first. It explains the "Smartphone vs. App" concept clearly.

Haven't linked them yet? You don't need to call and wait on hold. You can do it yourself using your Medicare card. Check out our step-by-step guide here: **How to Link Centrelink to myGov Using Medicare**.

3. How to Set Up the App (Step-by-Step)

Once your accounts are linked, follow these steps to get the app running:

  1. Download: Go to the App Store (iPhone) or Google Play (Android) and search for "Express Plus Centrelink".
  2. Open & Sign In: Open the app and select "Sign in". It will take you to the myGov login page.
  3. Create a PIN: After logging in, you will be asked to create a 4-digit PIN. Make this something you can remember, but not "1234".
  4. Done! Next time you open the app, you only need that PIN.

4. Top 3 Features You Will Use Most

📄 Upload Documents

Received a letter asking for proof of income or rent? Tap "Upload documents," take a photo of the paper, and hit send. It's that easy.

💰 Report Income

If you are on JobSeeker or Age Pension with part-time work, you can report your fortnightly income in about 3 taps.

📅 View Payments

See exactly when your next payment is coming and how much it will be. This helps with budgeting.

Download for iPhone (iOS) Download for Android

⚠️ Note: There are different "Express Plus" apps for Medicare and Child Support. Make sure you download the one specifically named Centrelink.

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